Privacy Policy

1. Information We Collect

We may collect information that you provide directly to us, such as your name, email address, and account-related details if you create an account. We may also collect publicly available athlete information that is indexed on the platform for discovery purposes. Additional information may be collected when users interact with platform features, including profile management, messaging where enabled, or support requests.

2. How We Use Information

We use information collected to:

• Operate and maintain the platform.
• Display athlete profiles and related content.
• Enable optional messaging features where available .
• Improve platform functionality and user experience.
• Communicate service-related updates.
• Maintain platform security and prevent misuse.

3. Communication and Messaging

Twendi may provide messaging features on certain profiles or accounts. Messaging is optional and subject to platform settings. Messages are not routinely reviewed, but may be accessed where necessary for moderation, security, legal compliance, or enforcement of our Terms of Service.

4. Data Sharing

Twendi does not sell personal information. We may share limited data with trusted service providers who assist with hosting, analytics, communication tools, or platform operations. These providers are contractually required to protect user information.

5. Data Retention

We retain personal information only as long as necessary to operate the platform, comply with legal obligations, or resolve disputes. When an account deletion request is made, associated data is handled in accordance with our data retention practices and applicable laws.

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or alteration. However, no system can guarantee complete security.

7. Your Rights

Depending on your location, you may have the right to access, update, or request deletion of your personal information. Requests can be made through account settings or by contacting us using the information below.

8. Cookies and Analytics

Twendi may use cookies or similar technologies to support basic functionality and analyze platform usage. You can control cookies through your browser settings, though some features may be limited.

9. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the platform constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@twendi.tv.